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Privacy Statements

We take all of your personal data very seriously, and handle it with utmost integrity

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As part of our duties for property letting and management, we must gather some personal data from our Landlords, Tenants (current and prospective) and Contractors. We take all of your personal data very seriously, and as part of the new General Data Protection Regulation, we must now make it clear to our Landlords, Tenants and Contractors what information we gather and why we gather it.

Landords Privacy Statement

Last updated 12th May 2018

 

What data do we gather?

We only gather the data we deem necessary for us to legitimately carry out our duties as a property letting and management agency. This will usually include some or all of the following: personal details, contact details, financial/banking details, property details.

What do we use it for?

We do not share the data with anyone except third parties who are relevant to the fulfilment of our duties (for example local tradesmen or utility companies). The Agency Agreement between yourself, the Landlord, and Keys Letting Centre permits us to gather this data and process it in line with our duties as a property letting and management agent.

Where is it held?

The data is gathered and stored on a secure computerised system, managed by a GDPR compliant UK based company, as well as stored in paper form on site in our offices, and off site in a secure location for archived data. We only process the data in order to fulfil our duties as a residential letting and management agency, and never for any further commercial benefit. We only keep it for as long as is necessary.

What else can we use it for?

We would love to contact you from time to time about promotional offers, or other marketing campaigns designed to improve the level of service we offer to our landlords. We would never distribute marketing information to our clients unless we thought they would be of genuine value to the recipient.

For this type of communication, we must first obtain your express permission as a Landlord to receive letters/emails/telephone calls of this nature. i.e you must opt in.

Keys Letting Centre will have contacted you directly before 25th May 2018 to get your permission to opt in to general marketing. If you have not consented before 25th May 2018, but do wish to receive marketing materials as a current Landlord of Keys Letting Centre, then please email ulverston@keyslettingcentre.co.uk with the subject heading “OPT IN”.

If you have opted in, at any time you may unsubscribe to this style of correspondence by emailing ulverston@keyslettingcentre.co.uk with the subject heading “OPT OUT”. This will mean that no further promotional offers or marketing materials will be sent to you as a Landlord.

Tenants Privacy Statement

Last updated 12th May 2018

 

What data do we gather?

We only gather the data we deem necessary for us to legitimately carry out our duties as a property letting and management agency. As a Tenant or Applicant, this will usually include some or all of the following: personal details, contact details, financial/banking details, referencing data including credit check and financial history.

What do we use it for?

We do not share the data with anyone except third parties who are relevant to the fulfilment of our duties (for example, the landlord of your property, local tradesmen or utility companies). The Tenancy Agreement between yourself, the Tenant, and the Landlord, with Keys Letting Centre as his/her agent permits us to gather this data and process it in line with our duties as a property letting and management agent.

Where is it held?

The data is gathered and stored on a secure computerised system, managed by a GDPR compliant UK based company, as well as stored in paper form on site in our offices, and off site in a secure location for archived data. We only process the data in order to fulfil our duties as a residential letting and management agency, and never for any further commercial benefit. We only keep it for as long as is necessary.

Contractors Privacy Statement

Last updated 12th May 2018

 

What data do we gather?

We only gather the data we deem necessary for us to legitimately carry out our duties as a property letting and management agency. This will usually include some or all of the following: professional details, contact details, banking details, previous job history for work already carried on Keys Letting Centre’s behalf.

What do we use it for?

We do not share the data with anyone except third parties who are relevant to the fulfilment of our duties (for example, the Tenant or Landlord of one of our properties).

Where is it held?

The data is gathered and stored on a secure computerised system, managed by a GDPR compliant UK based company, as well as stored in paper form on site in our offices, and off site in a secure location for archived data. We only process the data in order to fulfil our duties as a residential letting and management agency, and never for any further commercial benefit. We only keep it for as long as is necessary.